MS SHIFT — One Platform for Hotel Security, Operations & Guest Services
Manage incidents, patrols, concierge, packages, lost & found, and bell desk — all in one real-time platform.
Trusted by leading hotels worldwide
From Single Properties to Global Portfolios — We’ve Got You Covered.
Discover the solution built for your needs.
Shipping & Receiving
A complete package management system designed to streamline storage, tracking, and delivery across your entire property.
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Safety & Security
MS SHIFT enhances safety and security operations, enabling faster incident response while staying connected to the Command Center. Advanced solutions introduce a new level of engagement for both guests and employees.
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Self-Service Visitor Kiosk
Enhance your property with advanced visitor management technology through our Visitor Kiosk. Guests and contractors can easily register or sign in using an intuitive touchscreen, reducing processing time and improving operational efficiency.
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Concierge
A modern concierge solution designed to deliver personalized guest services through intuitive and efficient interfaces.
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Bell Desk
A smart luggage tracking system that enhances bell operations, enabling staff to accurately track and manage guest luggage with real-time electronic logs.
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Photo ID System
A streamlined photo ID system designed for employees, time and attendance, and access control — simple, reliable, and built to last.
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Lost & Found
ForgotMyItem.com enhances the guest experience by allowing guests to easily report lost or forgotten items from any device.
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Asset Tracking
A system designed to track and manage high-value items issued to employees, contractors, and guests — ensuring full visibility at check-in and check-out.
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Alert System
A platform that connects private and law enforcement sectors, enabling efficient sharing of local crime data, statistics, and trends.
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WHAT OUR CLIENTS SAY ABOUT US
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"Over the years I have utilized many systems, but found that this truly is an "All in one" package and actually does what they say it will do."

– Bill Glover, Director of Safety and Security, Fairmont Dallas

SINCE THE RELEASE OF OUR FIRST SYSTEM, WE HAVE EXPANDED INTERNATIONALLY AND CONTINUE TO GROW BY LISTENING TO OUR CUSTOMERS AND THEIR EVOLVING NEEDS.
Our goal is to ensure the right balance of technology to maximize your operational efficiency and productivity.
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