MS SHIFT is seeking an experienced Product Development Manager to lead the execution of our SaaS product roadmap. This role bridges Product Management, Engineering, QA, UI/UX, Customer Success, and Leadership to ensure new features are delivered on time, meet customer expectations, and maintain the highest quality standards.
The ideal candidate has experience managing complex B2B SaaS applications and excels at coordinating multiple technical teams while keeping projects organized and moving forward.
Responsibilities
- Lead day-to-day software product development initiatives.
- Manage multiple product releases simultaneously.
- Translate business requirements into development plans.
- Work closely with Engineering, QA, UI/UX, and Product teams.
- Own sprint planning, backlog prioritization, and release schedules.
- Track project progress using Jira, Azure DevOps, or similar tools.
- Remove blockers that prevent development teams from delivering.
- Coordinate feature testing and production deployments.
- Ensure product quality through strong QA processes.
- Review customer feedback and prioritize enhancements.
- Define milestones, timelines, and resource requirements.
- Report weekly progress to executive leadership.
- Improve software development processes and team efficiency.
- Monitor KPIs including velocity, release quality, customer satisfaction, and delivery timelines.
Required qualifications
- 7+ years managing software product development.
- 5+ years in B2B SaaS.
- Experience working with Agile/Scrum teams.
- Strong understanding of the software development lifecycle (SDLC).
- Experience coordinating Engineering, QA, UI/UX, and Product teams.
- Excellent organizational and leadership skills.
- Experience with
- Jira
- Azure DevOps
- Confluence
- Git
- Strong communication and project management abilities.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
Preferred qualifications
- Hospitality, Security, or Enterprise SaaS experience.
- Experience with .NET, React, and Azure environments.
- SQL knowledge.
- API integration experience.
- Mobile application experience (iOS/Android).
- Experience working with distributed development teams.
Success metrics
- Releases delivered on schedule.
- Sprint completion rate.
- Product quality and bug reduction.
- Customer satisfaction.
- Team productivity.
- Feature adoption.
- Delivery predictability.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.